"Good Morning, Benidorm Bikes" I chimed answering the phone.
"Do you got a minute?" the caller asked.
"Of course, what can I do for you?" I replied.
The barrage of questions began like this:
"Do you know if the issues with slipping have been addressed with this particular brand of carbon seatpost?"
"What experience do you have with the design?"
"Have you read the Velonews seatpost test article?"..."I've ordered this particular model and want to know if it's any good?"
After about a 5 minute conversation about the pros and cons of seatpost designs, and proper installation his curiosities were satiated.
Now my curiosities were raised; I went to the special order book to see who ordered this seatpost. That's odd? It's not in the special order book and no one has spoken to anyone about ordering such a post?
Could someone be douche-y enough to order a post online and call a LBS the Saturday before Christmas for reassurances of their interweb score?
I'm new to Outdoor Retail, but SERIOUSLY?